Germans have a passion for precision. I don’t know how often I have heard that cliché during my eight years living in London. And I have to admit I did miss a bit of German precision when dealing with mechanics and handymen. That was particularly the case with regard to the first flat we were renting in Islington, which suffered from a rain water problem. The balcony’s drain was located at the highest point. Fortunately it rarely rains in London, but when it did, gravity took its toll and the rain water dripped into our bedroom underneath the balcony. A fair number of “engineers” tried to fix the issue in the year we were living there. Each and everyone failed.
After my first full month back in Germany, I am getting the feeling some Germans are going English precision-wise. One example is the German Post Office and its retail bank, the Postbank, which these days is owned by Deutsche Bank, the country’s biggest lender. We’ve had an online account with the Postbank for donkey’s years and needed to update our new address in Frankfurt. Unfortunately you cannot do that online, so I tried to do it in person. Continue reading “Precise Germans go British”